Terms & Conditions

These conditions explain the rights, obligations, and responsibilities of all parties to this Agreement. Where we use the word ‘You’ or ‘Your’ it means the Customer.

‘We’, ‘Us’ or ‘Our’ means the “Company”. The “Company” being ImportMyVehicle.com Ltd, Unit 20 Tanners Drive, Milton Keynes, MK14 5BN registered in the UK at Companies House Reg: 5711750 and VAT Reg: 876 0794 79. Our trading names are “WrapHQ” or “WrapHQ.com”

“Our premises” or “Our workshop” means our premises at Unit 20 Tanners Drive, Blakelands, Tanners Drive, Milton Keynes, MK14 5BN

These terms and conditions can be varied or amended subject to prior written agreement.

We limit or exclude our liability for loss and damage.

  1. Our Estimates / Quotations
    1. Our quotation is valid for thirty days from the date of issue. Unless already included in our quotation, reasonable additional charges will apply in the following circumstances:
      1. Should any defect be noticed that will adversely affect the condition of the wrap we will notify you first of any remedial work that will be required
      2. If work does not commence within thirty days of acceptance due to delays out of our control or not inflicted by our actions
      3. If payment is made by credit card, CHAPS or international wire transfer
  2. Preparation of Vehicle
    1. Vehicle to be wrapped must be clean and de-greased prior to work commencing, we usually include this in your original estimate, but if not specifically listed we will need to add a preparation fee of £45 + VAT
    2. Initial preparation does not include any paintwork preparation e.g. paint chip removal or dents
    3. Should badges need to be removed we will use a silicon tool remove them, at all times the very best care will be taken, but on occasion this can damage the badge or slightly mark the surface of the vehicle and may require remedial work when the vinyl are removed at a later date
    4. We hold no liability for any future remedial work following removal of vinyl
  3. Application Times
    1. Any estimate of completion time or date is purely an estimate
    2. We hold no liability for any delays outside of our control
    3. We hold no liability for any subsequent costs or damages due to delays which could not be reasonably foreseen
  4. Warranty Terms
    1. Warranty is provided based on the vinyl applied and will be clarified prior to installation of your vinyl
  5. Supply-only vinyl
    1. Please ensure you carefully check any proof sent
    2. We will provide vinyl printed as per the proof sent to you, we hold no liabilty for the vinyl installation